Store terms
Terms of Service
These Terms govern use of the Scent Labs website and purchases made through the online store.
Last updated: 26 September 2026On this page
1. About Scent Labs and acceptance
Legal business name: [MERCHANT TO COMPLETE]
Brand: Scent Labs
Business address: [MERCHANT TO COMPLETE]
Email: scentlabscorporation@gmail.com
Phone: +91 84523 23509
GSTIN: [MERCHANT TO COMPLETE IF APPLICABLE]
By accessing the website or placing an order, you agree to these Terms and applicable policies. Customers must be legally capable of entering into a contract.
2. Products, information and pricing
We aim to keep descriptions, images, prices, and availability accurate. Appearance may vary slightly by screen, and fragrance perception is subjective. We do not guarantee an individual fragrance preference.
Whether displayed prices include applicable taxes and any compulsory charges is confirmed at checkout. Shipping charges, if any, are shown before order confirmation.
3. Orders, payment, COD and delivery
An order may be rejected or cancelled for legitimate reasons including unavailable stock, a pricing or technical error, fraud concerns, incomplete delivery details, or payment failure. If payment was collected for a cancelled order, an applicable refund will be initiated.
Only payment methods displayed at checkout are available. Cash on delivery depends on order and PIN-code eligibility. Payments may be processed by third-party providers. Delivery estimates can change because of courier or logistics circumstances; see the Shipping Policy.
4. Returns, product use and intellectual property
Returns are governed by the Return & Refund Policy. Use each product according to its supplied instructions.
Original logos, design, images, product names, writing, graphics, and brand assets belong to Scent Labs or their licensors. They may not be commercially reproduced without permission.
Reviews or media voluntarily submitted may be displayed for store and promotional purposes with appropriate rights and consent. Scent Labs does not knowingly publish fake or misleading reviews.
5. Prohibited use, third parties and liability
Fraud, unauthorised access, malicious code, prohibited scraping, infringement, payment misuse, and interference with website security are prohibited. Ecommerce, payment, and logistics providers may supply parts of the service.
Nothing in these Terms excludes liability that cannot legally be excluded. You agree to be responsible for losses caused by your unlawful misuse of the website, to the extent permitted by law.
6. Changes, governing law and support
These Terms may be updated from time to time, with material changes reflected on this page. They are governed by the laws of India. Courts and jurisdiction: [MERCHANT TO COMPLETE: CITY, STATE].
Grievance contact: [MERCHANT TO COMPLETE: NAME OR DESIGNATION]
Email: scentlabscorporation@gmail.com
Phone: +91 84523 23509
Address: [MERCHANT TO COMPLETE]
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