Shipping Policy

1. Delivery coverage

Available delivery locations are determined by the PIN code entered at checkout. Any location restrictions are shown before the order is confirmed.

2. Shipping charges and cash on delivery

Free shipping is offered on the official store. Cash on delivery depends on order and PIN-code eligibility and is confirmed at checkout. Any exceptional compulsory charge must be shown before order confirmation.

3. Dispatch and delivery

95% of orders ship within 24 hours. The estimated delivery date for your address is shown through the official store where available. Estimates may change because of courier operations, public holidays, weather, or other logistics circumstances.

4. Delays, damage and undeliverable orders

Contact support if tracking is not updating, an order is delayed, or a parcel arrives damaged. Refused or undeliverable COD orders and re-shipping are handled according to the store’s current process: [MERCHANT TO COMPLETE]. For damaged, defective, missing, or incorrect products, review the Return & Refund Policy.

5. Shipping support